Frequently Asked Questions

What are the gift card options?

USA: Visa, MasterCard, Amazon, Red Cross donation. Canada: MasterCard, Amazon, Red Cross donation.

Will my gift card be mailed to me?

Gift cards are digital and will not be mailed. Instructions on how to redeem your gift card will be sent to your email once you have made your selection.

Can I submit an invoice from 2023?

Submitted invoices must be dated on or after the date of becoming a Crew member.

How do I get a copy of the invoice?

A paid invoice is required to file a claim. Please work with the authorized showroom your client purchased their Galley products from or you can ask your clients for the invoice directly.

Should I enroll if I don’t want to collect any rewards?

Yes! Crew is about more than just rewards. We want to communicate with you about special events, product announcements, and be an extension of your design team to make specifying Galley products easier.

When will I receive my sample box?

If you checked the box on the registration form, someone from our team will reach out to you to discuss specifics and next steps on getting you a sample box.

Who is Crew for?

Crew is for architects, interior designers, and kitchen designers who do not have showrooms.

Who would I contact if I did not receive my reward?

Please check spam to make sure your reward email did not end up there! If you still don’t see it, please contact us at thecrew@thegalley.com

Can I submit more than one invoice at a time?

Yes! You can submit each paid invoice as a new claim. Each reward email will be sent individually for each invoice.

How can I learn more about Galley products?

Book a meeting with our Director of A&D. We can do in office lunch and learns, virtual presentations, or individual meetings.

What happens if two members of Crew work on the same project? (Architect/Designer) Do we both get a reward?

Only the first invoice submitted will receive the reward. Individuals working on the same project may choose to split the reward among themselves.

What happens if an invoice submitted is from an unauthorized showroom?

Rewards will not be paid if the invoice is from an unauthorized showroom.

Does the Dresser qualify for rewards?

The Dresser is not part of the program and is not eligible for rewards.

Connect with our Director of A&D: Samantha Jaramillo
samantha.jaramillo@thegalley.com
For general inquiries about Crew,
please email thecrew@thegalley.com or call 918.731.2909
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